The Pensions and Insurance industry in Zambia is regulated by the Pensions and Insurance Authority. Both the Pensions and Insurance sub-sectors process huge volumes of personal data for their customers, as guided by their respective legislation. The Data Protection Act introduces further legislation on how such personal data ought to be collected, used, transmitted, stored or otherwise processed. The sharing of customers’ personal data to 3rd parties and its transfer across international borders, especially by multinational pensions and insurance companies, is quite a common feature in the operations of this sector. The processing of personal health data, which is categorized as Sensitive Personal Data under the Data Protection Act, by pensions and insurance companies, is another operation in the sector that is quite common. These operations are strictly legislated under the Act and, failure to comply with the requirements of the law can have dire consequences to any organisation. The penalties are very heavy and reputational damage resulting from such breach can be irreparable. There is therefore no excuse for non-compliance.
At Silham Consulting and Training Services, we help take away the worry of how your organisation would ensure compliance to the Data Protection Act. Silham has assembled a team of consultants that are well vested in the data protection law and relevant technological know-how to help your organisation navigate the complexities that the data protection act has introduced to the sector on top of the already existing legislation. We offer a range of data protection services that are tailored towards helping your companies overcome obstacles related to data protection. The Data Protection Awareness Training, Data Protection Advanced Training, Introduction to DPO Practice Training, Data Protection Consultancy, Outsourced Data Protection Officer and Data Protection Auditor services, are all designed to help your organisation better understand and manage the personal data you process in line with the Data Protection Act and other related laws.