FAQs

General Questions

What type of personal information do organisations need to protect?

Organisations should protect any information that can identify a person, including names, contact details, identity numbers, employment records, customer records, health information, financial information, online identifiers, and any other data linked to an individual.

How can Silham help with data protection compliance?

Silham supports organisations with readiness assessments, privacy governance, policy development, staff awareness training, audits, impact assessments, outsourced DPO services, and practical compliance implementation.

Do we need a Data Protection Officer?

Many organisations need a designated person or function to oversee data protection responsibilities. Silham can help assess your obligations and provide outsourced DPO support where internal capacity is limited.

What happens during a compliance readiness assessment?

A readiness assessment reviews how personal data is collected, used, stored, shared, retained, and protected. The output is a practical gap report with recommended actions for improving compliance.

Frequently Asked Questions

What type of personal information do organisations need to protect?

Organisations should protect any information that can identify a person, including names, contact details, identity numbers, employment records, customer records, health information, financial information, online identifiers, and any other data linked to an individual.

Silham supports organisations with readiness assessments, privacy governance, policy development, staff awareness training, audits, impact assessments, outsourced DPO services, and practical compliance implementation.

Many organisations need a designated person or function to oversee data protection responsibilities. Silham can help assess your obligations and provide outsourced DPO support where internal capacity is limited.

A readiness assessment reviews how personal data is collected, used, stored, shared, retained, and protected. The output is a practical gap report with recommended actions for improving compliance.

Data protection training teaches staff and managers how to handle personal information lawfully, securely, and responsibly. Training can be tailored for executives, DPOs, operational teams, and frontline staff.

A Data Protection Impact Assessment helps identify and reduce privacy risks before a project, system, process, or technology begins processing personal data.

An audit checks whether policies, controls, contracts, records, security measures, and operational practices support compliance. It helps management understand gaps and prioritise remediation.

Yes. Silham supports clients across Zambia and can deliver advisory work, training, and meetings in person or virtually depending on the assignment.

Compliance And Security

What is data protection training?

Data protection training teaches staff and managers how to handle personal information lawfully, securely, and responsibly. Training can be tailored for executives, DPOs, operational teams, and frontline staff.

What is a Data Protection Impact Assessment?

A Data Protection Impact Assessment helps identify and reduce privacy risks before a project, system, process, or technology begins processing personal data.

What is included in a data protection audit?

An audit checks whether policies, controls, contracts, records, security measures, and operational practices support compliance. It helps management understand gaps and prioritise remediation.

Can Silham support organisations outside Ndola?

Yes. Silham supports clients across Zambia and can deliver advisory work, training, and meetings in person or virtually depending on the assignment.